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4 Factors You Should Investigate Before Getting an NBN Connection

Data users in Australia need to do their homework before selecting a retailer or internet service provider from whom to get their National Broadband Network (nbn) connection. This article discusses some of the critical factors that you should consider when selecting an internet service provider for your business premises.

Modem Compatibility

Many internet service providers (ISPs) usually allow clients to use third-party modems in order to access data bundles or services. However, some modems may be incompatible with the nbn services because the modems may lack the necessary settings. It is therefore advisable for you to find out whether your existing modem has the necessary settings to enable you to access the connection. Otherwise, you may end up incurring an extra cost to buy a modem that is provided by the ISP you selected. This added cost could have been avoided if you had taken the time to select a provider whose system is compatible with your current modem.

The Potential for Network Congestion

Some ISPs may be relying on a hybrid fibre-coaxial (HFC) network to deliver the nbn connection to your premises. Such HFC networks are shared services. It is therefore possible for congestion to occur on the network during peak demand. Your homework should therefore entail asking current users of a given ISP so that you get independent views about any congestion issues that exist. Select the provider whose network experiences the least degree of congestion.

Wiring Compatibility

Most premises have some form of telephony wiring that was installed when the building was constructed. However, that wiring may or may not be compatible with the hardware or terminations that are used by the different vendors of nbn connections. It may therefore be necessary for you to ask the ISP whether their hardware is compatible with the telephony wiring at your premises. Find a provider whose connection will require the least amount of rewiring at your business premises so that you keep installation costs minimal.

Data Allowances

You should find out what the fixed data allowance is before you sign up with a provider of nbn fixed wireless connections. This information will help you to select a provider whose data allowance will match or even exceed the needs of your business. In this way, unnecessary service disruptions due to limited data will be avoided.

You will reduce the likelihood of having regrets about the nbn network connection that you got if you select an internet service provider based on the issues discussed above.